AI Screening & Automation Platform

Hiring automation had grown across several employer and job-seeker experiences. The product challenge was not simply adding AI; it was creating a coherent system that could help people move from application to a useful human connection.

Led a multidisciplinary team across design, research, and content design. Established rapid research, AI evaluation and launch-readiness practices, and created regular forums where teams could examine prototypes and evidence together.

Automation is strongest when the team is explicit about trust, failure, recovery, and where human judgment remains important. A polished conversational surface cannot compensate for an unclear operating model underneath it.