Head of Product Design & Research
April 2026 — Present
Designing clarity for life’s most important decisions.
Turning complex marketplace strategy into connected, intelligent experiences—then evolving the brand, design foundations, research, and delivery practices needed to move with clarity, care, and scale.
Brand
Reframing a high-stakes care search as a trusted, continuous relationship—using context, clarity, and a more human product expression to help families move forward with confidence.
Vision
Building connected, agentic experiences across family, provider, and advisor journeys—pairing intelligent guidance with human expertise so every handoff advances the same care decision.
Systems
Leading the AI transformation behind the experience: unifying design foundations, research, and delivery practices so teams can responsibly prototype, evaluate, and scale AI-enabled products.
